Friday, May 15, 2020

Effects on Socio-Economic Behaviour on Youth of India...

{draw:g} Content Executive Summary The topic of our Research would broadly include the changes the reasons behind the changes in the Socio – Economic behavioral aspects, Lifestyle and mindset of the youth (of India) working in the Business Process Outsourcing / ITES Sectors of India. However, the challenges involved in relation to the Work Culture of BPO/Call Centers is quite high, e.g., – odd working hours, constant competition pressure from higher management, high stress over handling customers, constant changes in targets, pressure of delivering high performance, etc. Furthermore, the problem properly magnifies or augments when it comes to the socio-economic implications that these parameters have, the effect on†¦show more content†¦Along with this, working in night shifts puts women at risk as has been shown by the numerous cases reported of sexual harassment by cab drivers ferrying the female workers to from work. The article â€Å"International Trends in Private Higher Education and the Indian Scenario† by Asha Gupta shows how BPO’s have led to the creation of an unimaginative and less skilled workforce which could have been one of the most productive if diverted into engineering, medical science, economics, and other fields crucial for the development of the country instead of the BPO industry. Research Design Unquestionably, the key information source for our research is BPO Call-Center employees. We would be approaching employees of various BPOs/Call-centers based in around the Electronic City, Bangalore. Since Electronic City is the IT Hub of Bangalore, consisting of more than 100 companies (IT/ITES/BPO based) altogether, it would be an ideal place to conduct such a research survey. The Information collection procedure would be a questionnaire based survey. One more aspect that we believe is critical for this research project is the fact that we would require a questionnaire that is designed in such a way so t hat the participant is not fully aware of the conclusions we wish to reach with this survey yet we are eventually able to collect the required data; ieShow MoreRelatedRetailing in India – Emerging Trends Potentialities2666 Words   |  11 PagesRETAILING IN INDIA – EMERGING TRENDS POTENTIALITIES Introduction: Retail is India’s largest industry, accounting for over 10 per cent of the country’s GDP and around eight per cent of the employment. Retail industry in India is at the crossroads. It has emerged as one of the most dynamic and fast paced industries with several players entering the market. Retailing in India is gradually inching its way toward becoming the next boom industry. The whole concept of shopping has altered in termsRead MoreTalent Management Issues and Challenges15913 Words   |  64 Pages‘manufacturing’ to ‘services’ which brought about a change in the job market requirements. Today, even a graduate has adequate job opportunities and is more empowered in his options towards charting a career path. Talking of new upcoming areas in the service sector, Mr. Damu gave us an insight by citing the instance of the Call Centers. This change has brought about the importance of talent in the present scenario and redefined the terminology. Earlier talent was restricted to the skill-set that one possessed

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